General information
Registration desk
The registration area in the hotel will be open for registration and questions on:
Hotel Lobby:
Thursday 26th September: 17.00 – 19.00 hrs
Studio Foyer:
Friday 27th September: 09.00 – 09.30 hrs
Saturday 28th September: 09.00 – 09.30 hrs
Payments
Registration is valid on receipt of payment that must be submitted at the same time. Payments can be made by bank transfer or secured online credit card payment. Upon receipt of your completed registration form and payment, you will receive a written confirmation or an e-mail of your registration. All payments should be made in EUROS (€). Personal cheques, cash payments and foreign currency are not accepted. More information about payment procedure can be found in the on-line registration form.
Cancellation and refunds
The Congress Secretariat must be notified in writing in case of cancellations. Cancellation on or before 1 August 2024: payment will be refunded minus an administration fee of 50%. For cancellations made after this date: no refunds will be made. Exchange rate differences and bank charges will also be deducted.
Language
The official language of the congress is English.
Conference badges
All participants, accompanying persons and exhibitors must wear the identification badges. Entrance to meeting halls and exhibition area will not be permitted to any person without badge.
Photos and Videos
Photos and/or videos can be taken at conferences. These photos/videos can be used on public websites of us or our customers as an illustration or in news items, reports, newsletters, guides, brochures, advertisements and/or social media of us or our customers. Photos and videos can be processed in the United States (e.g. by Google's YouTube). Our basis for being allowed to process the data is our legitimate interest to be able to share photos/videos for journalistic purposes and to increase our brand awareness and/or the reputation of the conference or the customer. The infringement of your privacy is limited as much as possible by informing you in advance and giving you the opportunity to object to the processing. If you object to the processing, we will remove the photos/videos online where possible and we will stop using them offline.